The most common questions tenants ask us at Venture Management

Want to rent a place that we're currently advertising? fill in this online application form and one of our property managers will be in touch. If you’re then shortlisted for the place, we’ll be in touch to do the paperwork. Just so you are aware, if you are selected to rent a property, a few things will happen:

  • We’ll run a credit check. This is usual with rental properties, so the owners are confident that you’ll pay the rent.
  • We’ll ask for references from places where you’ve lived before, so we know you’re going to look after the place. If you’ve never rented before, we may be able to talk to your employer or a former employer.

If you already rent a property from us, here are some of the most common questions we get asked form existing tenants:

The house

  • If something goes wrong, tell us right away, so we can get it fixed. If it’s an emergency, call 111. Otherwise, call your property manager. If you don’t get a reply, leave a message.
  • Dampness and mildew are bad for you and your family, but it’s easy to stop them in their tracks. Open a window after showering, or if you’re drying clothes inside. If you see water gathering on window ledges, a damp cloth will quickly dry it up.
  • If water pools in the shower, pull up the shower trap (grate) and clear out any hair or waste build-up.
  • To stop mould forming, leave a bit of a gap between walls and beds. Mattresses stay warmer and drier if they’re raised off the floor.
  • Shoes stay drier if they’re in racks. Hang clothes loosely to let air circulate.
  • If you want to keep a pet, you need the landlord’s permission and it will be listed in your tenancy agreement.
  • If you have a garden, keep it tidy and mow the lawns. Park cars only in garages, parking areas, or on the street.
  • Please don’t put holes in walls. If you want to hang pictures, removable 3M Command hooks are easy to use and start at $5 at The Warehouse.
  • Your landlord only insures the house. You’ll need contents insurance to cover your belongings in case they’re stolen or damaged.



Your tenancy

  • Only the people in your tenancy agreement can live in the house. And tenancies can’t be passed on to someone else.
  • Pay rent at the start of the rent week, in advance for the coming week. If you’ve set up an auto payment, make sure the rent goes out a day early – for bank processing.
  • Your landlord pays the rates, but you’ll have to pay for the electricity, gas, phone, and internet bills. In Selwyn District, you’ll have to pay water rates too.
  • Check that everything works in the house as soon as you move in. You have seven days to let us know if there’s anything wrong. Then there’ll be a routine inspection every three months. Point out to us then anything that needs repairing.
  • We’ll contact you by email if we need to let you know anything. Let us know right away if you change your email address.
  • When you’re ready to leave, you have to give the appropriate notice, clean the house and then take all your belongings and rubbish away by the last day of your tenancy.
  • If you’re on a ‘fixed-term’ tenancy and you want to move out, you may have to pay a ‘break fee’. You’ll have to pay rent until the day before we new tenants move in. These tenants will be by owner approval.
  • We’ll check when you move out that the place is pretty much in the same condition it was in when you moved in, other than normal wear. If it is, we’ll refund the bond.



Moving out

  • When you’re ready to leave, you have to give us the appropriate notice, clean the house and then take all your belongings and rubbish away by the last day of your tenancy.
  • If you’re on a ‘fixed-term’ tenancy and you want to move out, you may have to pay a ‘break fee’. You’ll have to pay rent until we find new tenants.
  • We’ll check when you move out that the place is pretty much in the same condition it was in when you moved in, other than normal wear. If it is, we’ll refund the bond.